Terms and conditions

Last updated 9 October 2026

These terms are an agreement between Evolution Prime IT Ltd ("we", "us") and the business that uses PoultryPrime ("you"). By creating an account or using PoultryPrime, you accept them on behalf of your business. Please read them, and contact us if anything is unclear.

1. Who we are

PoultryPrime is provided by Evolution Prime IT Ltd, a company registered in the Republic of Ghana, of [REGISTERED ADDRESS]. You can reach us at info@evolutionprimeit.com or on 020 057 7891 (WhatsApp and calls).

2. What PoultryPrime is

PoultryPrime is farm record keeping for poultry farms, used in a web browser on a phone, tablet or computer. It records the flock, eggs, feed, medication, sales, expenses and related records, and works out figures such as bird counts, production and stock from what you enter.

It also includes, depending on your plan, reports, a weekly summary and a public website for your farm.

3. Your account and your people

• An organisation owner opens the account for the business and decides who else may use it, and in which role: owner, farm manager or farm hand.
• Everyone who uses your account must keep their password to themselves. You are responsible for what is done under your account, and for removing people who should no longer have access.
• The information you give us about your business and your people must be accurate and kept up to date.
• PoultryPrime is for business use by adults. It is not intended for anyone under 18.

4. Plans and payment

There are two plans. The Free plan is for small and semi-commercial farms: one farm, up to 3 active people and up to 2,000 live birds, with the flock records and reports that do not involve money. Premium includes everything, without those limits. A farm with more than 2,000 birds must be on Premium.

Premium is priced by the size of the flock and billed every quarter (three months), in advance. You may instead pay for a year in advance, at a lower price. The price, the period and how you pay are agreed with us in writing before Premium starts. Payment is made outside the application.

Prices are quoted without taxes. Any value added tax and levies that apply, such as VAT, the NHIL and the GETFund levy, are added to the price and shown on your invoice.

Each quarter or year renews when it ends unless you tell us before then that you do not wish to continue. We will tell you at least 30 days before a price change takes effect, and it will apply from your next renewal.

We may change what each plan includes. If a change takes something away from a plan you have paid for, we will tell you at least 30 days before it takes effect, and it will not apply until your next renewal.

Fees already paid are not refundable, except where we have agreed otherwise in writing or where the law requires it.

5. When a subscription ends

• For 30 days after the end date, everything keeps working, so that you can renew.
• If your farm then has 2,000 live birds or fewer, it moves to the Free plan: the Premium screens are hidden and nothing is deleted. You can renew Premium at any time.
• A farm with more than 2,000 birds cannot be on Free, so from day 31 to day 90 its account is locked: only owners and farm managers can sign in, and only to see the subscription and take an export of the data. Its public farm website is taken down, not deleted.
• From day 91 a locked organisation's data may be deleted from PoultryPrime. Backup copies are removed within a further 30 days.
• Moving from Premium to Free hides the Premium screens. It does not delete any record.

6. Your data

The records you enter belong to your business. You give us permission to store and process them only to provide PoultryPrime to you, to keep it secure, and to support you.

We do not sell your data, and we do not use it for advertising. Each organisation's records are kept separate from every other organisation's at the database itself.

You can download your records at any time while your account is open, and during the locked period described above. Our Privacy policy explains how personal information is handled.

7. Using PoultryPrime properly

You must not, and must not let anyone else:

• use PoultryPrime for anything unlawful, or to store information you have no right to hold;
• try to reach another organisation's data, test or bypass our security, or use another person's account;
• copy, resell or reverse engineer the service, or overload it with automated requests;
• upload anything harmful, offensive or that infringes someone else's rights, including on your public farm website.

8. The figures are only as good as the records

PoultryPrime calculates figures from what is entered. It flags figures that disagree rather than correcting them, and keeps a record of every change. It is a record-keeping tool, not veterinary, medical, financial, tax or legal advice.

Decisions about your birds, the medicines you use, withdrawal periods, food safety, your prices and your taxes remain yours. Check medicine labels and take professional advice where it matters.

9. Your public farm website

On Premium you can publish a page about your farm. You are responsible for what it says and for having the right to every photograph and logo on it. We may take down content that is unlawful or breaks these terms, and we will tell you why.

10. Availability and support

We work to keep PoultryPrime available and your records safe, and we take backups several times a day. We cannot promise that it will never be interrupted, for example for maintenance or because of problems with networks or providers outside our control. Recording works without a connection: entries are kept on the phone and sent while the application is open and the phone is back online.

Support is by WhatsApp, phone and email on working days.

11. Limits on our responsibility

To the extent the law allows, we are not responsible for indirect or consequential losses, such as lost profits, lost production or the loss of birds, arising from your use of PoultryPrime.

To the extent the law allows, our total responsibility to you in any 12 months is limited to the fees you paid us for PoultryPrime in those 12 months.

Nothing in these terms limits any responsibility that cannot be limited under the laws of Ghana.

12. Suspension and ending the agreement

You may stop using PoultryPrime at any time. We may suspend or end an account that seriously breaks these terms, or where the law requires it. Where we can, we will warn you first and give you the chance to put things right and to take your data.

13. Changes to these terms

We may update these terms. We will tell owners about important changes by email or in the application at least 30 days before they take effect. Continuing to use PoultryPrime after that means you accept the updated terms.

14. Law and disputes

These terms are governed by the laws of the Republic of Ghana. If a disagreement arises, we will first try to resolve it with you directly. If we cannot, the courts of Ghana will decide it.

15. Contact

Evolution Prime IT Ltd, [REGISTERED ADDRESS]. Email info@evolutionprimeit.com. WhatsApp and calls 020 057 7891.